Practical growth packs for domestic, residential and end-of-tenancy cleaning businesses.

Shipping policy

Last updated: 26 July 2026

Digital delivery only

Silveroads Growth Packs are digital products. No physical item is packed, posted or shipped, and no physical shipping fee applies.

What is delivered

After successful payment, you receive the complete 1-, 3-, 6- or 12-month pack selected at checkout. The pack is delivered as downloadable files, normally in a ZIP archive. It may include editable workbooks, presentation files, image assets and customer guides.

The purchase is not an automatically renewing subscription. Nothing is held back for later monthly delivery.

Delivery timing

Digital access is normally provided automatically after payment confirmation through Shopify's digital-delivery system. Payment review, fraud checks, email filtering or a temporary technical issue may delay the delivery message.

Download access

Download links are sent to the email address used at checkout and may also be available from the Shopify order page. Reasonable download limits are used to protect the files. If you are the genuine buyer and need help after reaching a limit, contact us for an order check.

If the delivery email does not arrive

Check your spam or junk folder and confirm that the checkout email address is correct. Then email support@silveroads.com with your order number and checkout email address. Do not send passwords or complete payment-card details.

Corrupted or inaccessible files

If a file is corrupted or access fails because of a Silveroads delivery problem, we will investigate and take reasonable steps to restore access or provide a replacement. Your statutory rights for faulty or misdescribed digital content are not affected.

International availability

The packs are sold digitally in Shopify-supported markets. Currency and applicable taxes are determined at checkout. Because no physical goods are shipped, customs delivery times and physical shipping duties do not apply.