VIOLET & IVORYUseful files. Room for your ideas.One-time purchases. No subscription.
Country / currency
Country / currency
Silveroads.

SILVEROADS STUDIO

A little help goes a long way.

Useful answers for choosing a pack, opening your download and making the files your own.

Before you choose

Which pack should I start with?

Choose the Weekly Planner for your everyday schedule and habits; the Content Planner for ideas and publishing dates; Social Templates for editable post designs; the Client Toolkit for projects and handoffs; or the Marketing Toolkit for offers and campaigns. The pack comparison shows what each includes.

What is in the complete bundle?

The same five standalone packs, together in one ZIP, plus a START-HERE guide. It does not add an exclusive sixth pack. Choose the bundle instead of buying the same packs separately.

Are these physical products or a subscription?

They are digital files for a one-time purchase. No physical product, automatic renewal or software subscription is included.

Can I try a page before buying?

Yes. The free weekly sample contains a blank fillable weekly page and a fictional completed example. No email, account or purchase is needed. It is a sample of the planner, not the full pack.

Software and editing

Which software do I need?

Use desktop Excel for the .xlsx workbooks and desktop PowerPoint for the .pptx social templates. Those files were opened, edited, saved and reopened in the Windows desktop applications. Use a PDF reader for guides and a reader that supports form fields for the fillable worksheets. Software access is separate from your purchase.

Are these Canva, Google Sheets or Notion templates?

No Canva or Notion template link is supplied. Google Sheets and Canva imports have not been verified, so do not buy on the assumption that every formula or layout will survive an import. The intended editors are Excel and PowerPoint.

Can I use the files on a phone or tablet?

You can view PDFs in a suitable reader, but editing workbooks and social layouts is best done on a computer using the intended desktop apps. Mobile and tablet editors have not been verified. Try saving and reopening the free PDF sample on your device first.

How do I fill in and save a PDF?

Download it first and open a working copy in a PDF reader that supports form fields. Type short notes in the white fields, tick any checkboxes, save, close and reopen to confirm your entries remain. Some browser viewers and note-taking apps handle forms differently. Long text hidden inside a scrolling field may not appear when printed.

Do the PDFs and spreadsheets sync or publish for me?

No. They are separate files. Enter your own plans and measured results; the Excel workbooks calculate the totals described in their guides. PDF totals are manual. The files do not connect to social accounts, publish content, send client messages or run advertising.

How do I edit the social templates?

Extract the ZIP, read START-HERE and open the PowerPoint decks. Install the included licensed fonts if needed, replace the bracketed placeholders with your own words and adjust the text to fit. Export finished slides as images using PowerPoint. The guide explains the workflow; there is no Canva link.

Can I print the planners?

The full Weekly Planner includes separate A4 and US Letter printable PDFs. Select the matching paper size and landscape orientation. The free sample can be printed in landscape with Fit to page. Printing is optional and at your own cost; colours and margins depend on your printer.

Downloads and support

I bought a Cleaning Growth Pack from the previous store. Where is it?

See help with a previous order to recover your original files. Previous-store accounts and orders do not automatically appear in your new My Account page. You do not need to buy the pack again.

How do I receive and open my files?

After payment is confirmed, use the download link provided with the order. If you used an account, check its Downloads section too. Save the ZIP, extract it to a folder on your computer, then open START-HERE and the included guide. Keep an untouched master and edit copies. See the download guide.

Why will a file not open?

Make sure the download finished and the ZIP has been extracted. Open the individual PDF, .xlsx or .pptx in the appropriate app, rather than editing inside the ZIP. If a PDF loses your entries, try a reader supporting standard PDF forms and test save/reopen again. If you still need help, send the product name, order number, app and version, plus the error message to support.

Can I use the files for my business or clients?

The Creator Collection licence allows personal use and use in your own business. You may make finished, flattened social posts for clients and share completed project briefs and handoff documents with the client they concern. Do not resell or share the blank templates or editable source files. Read LICENSE.txt inside your pack for the full terms.

Which currency will I pay in?

Check the currency and final total shown in your basket and at checkout before paying. GBP and USD prices are set separately, so they are not a live exchange-rate quote. Your bank or payment provider may apply its own conversion if your account uses another currency.

What if a file is faulty or different from its description?

Contact us with the product name, order number and a description of the problem. See the refund and download-support policy for the next steps.

Still need a hand?

Contact Silveroads. Include the product name and the app you are using. Never send passwords, payment-card details or private client files.